Delete your account

In the app — takes about ten seconds

This is the fastest route and it removes everything immediately.

1. Open EchoMap and go to the Profile tab.
2. Scroll to the bottom.
3. Tap DELETE ACCOUNT.
4. Confirm when asked. If you signed in with a username and password, you will be asked for that password first; if you signed in with Google, you will be asked to confirm with Google.

The account and its data are removed at that point. There is nothing else to do and nothing to wait for.

By email — if you no longer have the app

If you have already uninstalled EchoMap, or you cannot sign in, email support@echomap.space from the address attached to your account, or tell us the username you used, with the subject line Delete my EchoMap account.

We will confirm by reply once it is done. Please allow up to 30 days, though in practice it is usually the same week.

What gets deleted

All of it, permanently, with no way for us to bring it back:

· Your account and sign-in details
· Your display name, username, bio, age and gender
· Your profile photos
· Every memory, note and folder you created, including the true coordinates that were only ever stored in your own data
· Your published place pins, which stop appearing on other people's maps — including sealed FOREVER memories, which go with the account that made them
· Every message you sent, in your own rooms and in other people's, and every photo attached to one
· Each of your direct conversations, in full and for both people — the other person does not keep a copy
· The text of every review you left at a place
· Your connections, and the connection records shared with the people you were connected to
· Your notification token, so the app can no longer reach your device

Most of this happens in the app as you confirm. The parts the app cannot reach on its own — what you wrote in other people's rooms, both halves of each conversation, and anything the app failed to finish before it lost your credentials — are swept afterwards by a server-side routine that runs with administrative rights and retries until it succeeds.

What is kept, and for how long

Star ratings — with everything identifying removed. A rating is a fact about a place. Deleting it would move that place's score for everyone else because one stranger closed their account, and a café's average is not the reviewer's to take away on the way out. So the star stays, and the review's words, the name on it and the link back to your account are all removed. A review that was only words, with no star, is deleted outright.

Moderation records. If you were reported by another user, or reported someone yourself, that report is kept for as long as it is needed to keep other people safe. It holds the account identifiers and display names of both people, the reason chosen from the list, any details typed by whoever filed it, and the title of the place it concerned.

Nothing else. There is no backup copy held aside, no analytics profile, and nothing sold or shared with anyone — EchoMap has no advertising or analytics SDKs at all.

Deleting some things without deleting your account

You do not have to delete the whole account to remove things. Inside the app you can swipe any memory away, delete individual notes and folders, retake or remove your profile photos, turn FIND ME ON THE MAP off so nothing of yours is published, and block anyone you do not want to see or hear from.